Contact Us | Log In

Customer Service

Customer Care

PLACING YOUR ORDER

All orders should be placed using the online checkout on our website. If you need to place an order by phone there will be an additional $3.00 handling charge added to your order.

SHIPPING INFORMATION

Orders received before 3:00pm EST are shipped the same day. We ship out Monday-Friday (excluding holidays).

ORDER TRACKING

We provide real-time order tracking online via our website. Allyou need is your order # and your billing zip code and you cansee the status of your order in our order processing system.And if the order has already been delivered to one of ourshipping carriers for delivery, you'll be able to check thedelivery status online as well.

RETURNS POLICY

Wholesale Costume Club Has A No Hassle Return Policy If for any reason you are dissatisfied with your purchase from Wholesale Costume Club, you may return your item(s) within 10 days from the date that your item was delivered to you without a re-stocking fee. A complete explanation and necessary form needed to return a product is included with every customer shipment. You may also read our complete Return Policy here. However, if you would still like to speak to one of our customer service representatives about a return, call us toll free number at 877-368-6688 and select Option 3 when prompted.